Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-order-queue-prediction-software.livebursts.com (hereafter referred to as “AI Order Queue Prediction Software,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services that you access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our websites linked to this policy.
  3. You communicate with us via email, phone, or text messages/SMS for any reason, including newsletters and promotional content.

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details related to your user account, such as username, password (hashed and salted), and profile settings.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account details, investment portfolios, or any financial data relevant to our services.
  4. Purchase Information: Products or services you’ve bought from us, including quantities, dates, and transaction IDs.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for device recognition and analytics.
  6. Location Data: Geographic coordinates and location-based services data when you use our apps or visit our websites.
  7. Feedback: Comments, reviews, and responses provided by users to improve our products and services.
  8. Social Media Information: User data from social media platforms when you connect your accounts with our services.
  9. Product Information: Details about the products you interact with on our platform, such as product preferences and browsing history.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (like cookies and device fingerprints), and third-party data providers who share personal information with us under strict privacy agreements.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: Ensure the basic functionality of our website and services, such as session management.
  • Preference Cookies: Remember user preferences, language settings, and customization options.
  • Analytics Cookies: Track aggregated data about site usage, enabling us to improve our services and understand user behavior.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling service or product requests
  • Processing payments and transactions
  • Providing customer support
  • Complying with legal obligations
  • Conducting analytics to improve our services

Once the purpose is fulfilled, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our systems have access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian concerned about our data practices, please contact us using the information provided below.

Your Rights (Depending on Your Location)

In accordance with regional privacy laws, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive information about the personal data we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure: The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising certain data protection rights.

To exercise these rights or file appeals/complaints, please contact our Data Privacy Team at [email protected].

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any revisions on our website and inform you via email (if applicable) when significant changes are made.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback:

  • Email: [email protected]
  • Mail: AI Order Queue Prediction Software, Privacy Team, [Our Physical Address]